Shipping Policy

1. Shipping Options

At https://havenplant.in/, we offer the following shipping options:

• Standard Shipping: Our standard shipping option typically takes [3-4] business days for domestic orders and [4-5] business days for international orders. Shipping fees are calculated based on the weight and destination of your order.

• Expedited Shipping:  If you need your order to arrive more quickly, we offer expedited shipping for an additional fee. Expedited shipping typically takes [2-3] business days for domestic orders and [3-4] business days for international orders.

2. Order Processing Time

• Most orders are processed and shipped within [2-3] business days from the date of purchase.

• Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Regions

• We currently offer shipping to customers in [INDIA]. Please ensure that your shipping address is accurate and complete, including any relevant postal/ZIP codes.

4. Shipping Fees

• Shipping fees are calculated based on the weight, size, and destination of your order. These fees will be displayed during the checkout process, allowing you to review the costs before finalizing your purchase.

5. Order Tracking

• Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.

6. Delivery Time

• The estimated delivery time for your order depends on the shipping method chosen during checkout and the destination. While we make every effort to meet these estimates, actual delivery times may vary due to factors beyond our control, such as customs clearance, weather conditions, or other unforeseen circumstances.

7. International Orders

• For international orders, please note that the recipient is responsible for any customs duties, taxes, or fees imposed by their country's customs authorities. We are not responsible for these additional charges.

8. Delivery Issues

• If your order does not arrive within the estimated delivery time, or if there are any issues with the delivery, please contact our customer support team. We will investigate and work to resolve the matter promptly.

9. Returns Due to Shipping Issues

• If your order arrives damaged or is lost during transit, please refer to our Return and Refund Policy for instructions on how to address the issue.

10. Contact Information

• If you have any questions or concerns regarding our Shipping Policy, please contact us at [havenplant08@gmail.com] or at the following address:

[Phone Number- 8972780390]

[havenplant08@gmail.com]

Effective Date: [19/10/2021]

By placing an order on https://www.naturemart.online/ you acknowledge that you have read and understood our Shipping Policy and agree to abide by its terms.